Service Request

MM slash DD slash YYYY
Select Plan(Required)
Additional Fees
$5.00 per month equipment lease & administrative fee
*Broadband Installation fee of $50.00 will be paid at time of application
Preferred Bill Method(Required)
*Sign up for Autopay and paperless billing to receive a one-time $50.00 rebate. Please notify our offices to apply your rebate.
Delcom will conduct a site survey to assess signal strength for service. A Delcom representative will contact the customer to schedule installation. Customer will permit Delcom to place Equipment on customer’s property. Customer will leave Equipment to be retrieved when service is discontinued. If Delcom Equipment is missing or damaged, the Customer agrees to pay $150 for the Equipment. Additional information concerning this service is available at delcom.us. Customer is at least 18 years of age and agrees to pay for the service selected.

I agree to the following terms: The Monthly Recurring Charge (MRC) cost of a Subscriber Module & Wireless Router provided by Delcom. Delcom retains ownership of the Subscriber Module & Wireless Router which must be returned upon discontinuance of service. Data rates are not guaranteed.
NOTE: Equipment contains Subscriber Module & Wireless Router.

The first 30 days of troubleshooting will be at no charge. After 30 days, $80 per hour fee will be charged. Connectivity issues after the equipment is installed is the responsibility of you, the customer.

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Disclaimer


Delcom Broadband

Wi-Fi service provided by a Delcom or Dell Telephone-provided modem may vary. Delcom and Dell Telephone do not guarantee upload or download speed. Speeds provided via Wi-Fi are based on speeds available in real-world conditions. Once a device is connected to the internet via Wi-Fi, the performance experienced and the available speed may vary based on any number of factors, including maximum bandwidth allocated for Wi-Fi services, interference from other equipment or devices in the home, number of users attempting to use or using the Wi-Fi at the same time, costumer’s computer or wireless devices, quantity of content being downloaded or uploaded. Wi-Fi receiving antenna, and the distance between the device and modem. Connecting several wireless devices to a network at once can reduce available bandwidth, and impact speed, for each individual device. Reducing the number of devices connected to a network wirelessly may improve performance.

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