Career Opportunities

We deeply appreciate your interest in our organization and assure you that we are sincerely interested in your qualifications. A clear understanding of your background and work history is essential. We will review your qualifications and will make every effort to reach a decision as quickly as possible.

Dell Telephone Company complies with the law regarding reasonable accommodation for disabled employees. Job applicants requiring reasonable accommodation in order to participate in the interview process are requested to contact Human Resources in order to arrange such accommodation.

It is Dell Telephone Company’s policy not to discriminate in its employment practices on the basis of race, religion, age, color, sex, national origin, disability, veteran status, or otherwise required by applicable local or federal law. Dell Telephone Company is an equal opportunity provider and employer.

Our Mission

Dell Telephone Cooperative, and its subsidiary Delcom will offer advanced and diverse services to help improve the quality of life of its customers and to enhance the financial stability of the company. Dell Telephone and Delcom strive to provide a state-of-the-art communications network that helps strengthen and build the communities they serve.

Help Wanted
Application for Employment

Dell Telephone's Current Job Openings

POSITION(S): Telecom Construction Technician
COMPANY: Delcom
LOCATION: Pecos, Monahans, Texas

Are you ready to embark on a thrilling career in the beautiful Pecos or Monahans, Texas community?

Position Overview: The Telecom Construction Technician is responsible for installing, maintaining, and repairing telecommunications systems and infrastructure. This includes working with fiber optic cables, conduits, poles, and other telecommunications equipment. The technician will ensure all work is completed per industry standards and company policies.

Key Responsibilities:

  • Install, maintain, and repair telecommunications equipment and infrastructure, including fiber optic cables, conduits, and poles.
  • Perform aerial and underground construction tasks, including trenching, digging, and pole setting.
  • Read and interpret engineering drawings, blueprints, and maps to determine work requirements.
  • Splice and terminate fiber optic cables using various techniques and tools.
  • Conduct testing and troubleshooting to ensure optimal system performance.
  • Adhere to safety protocols and procedures to ensure a safe work environment.
  • Coordinate with other team members and departments to ensure timely and efficient completion of projects.
  • Maintain accurate records of work performed, materials used, and time spent on tasks.
  • Stay updated on industry developments, new technologies, and best practices in telecommunications construction.

Qualifications:

  • High school diploma or equivalent; technical or vocational training in telecommunications or a related field is preferred.
  • 1-2 years of experience in telecommunications construction, fiber optic installation, or a similar role.
  • Knowledge of telecommunications systems, infrastructure, and industry standards.
  • Proficiency in using hand tools, power tools, and specialized equipment for telecommunications construction.
  • Ability to read and interpret technical documents, including blueprints and schematics.
  • Strong problem-solving skills and attention to detail.
  • Good communication and teamwork skills.
  • Physical ability to perform manual labor, including lifting heavy objects, climbing, and working in outdoor conditions.
  • Valid driver's license and a clean driving record.

Benefits: At Delcom, we believe in taking care of our team members. We offer a competitive benefits package that includes:

  • Competitive salary (based on experience).
  • Health, dental, vision, and life insurance.
  • Retirement savings plans.
  • Paid time off and holidays.
  • Training and development opportunities.
  • Equal Opportunity Employer

Please send your resume and a brief cover letter to hr@delltelco.com.

POSITION(S): Customer Relations Specialist
COMPANY: Delcom
LOCATION: Pecos, Texas

Are you passionate about helping people and building strong community relationships? Join Delcom and become a key connection between our customers and the services that keep them connected.

 

Position Overview:
The Customer Relations Specialist serves as the primary point of contact for customers, ensuring a positive experience through clear communication, timely issue resolution, and knowledgeable support. This role is responsible for handling customer inquiries, service requests, and concerns while maintaining a high standard of professionalism and customer satisfaction.

Key Responsibilities:

  • Serve as the first point of contact for customers via phone, email, and in person.

  • Respond to customer inquiries regarding services, billing, service changes, and general account information.

  • Resolve customer concerns and complaints in a timely, courteous, and effective manner.

  • Coordinate with internal departments to ensure customer issues are addressed and resolved accurately.

  • Maintain accurate customer records, notes, and service requests within company systems.

  • Educate customers on Delcom products, services, and promotions to ensure they receive the best solutions for their needs.

  • Follow company policies, procedures, and service standards to ensure consistency and compliance.

  • Assist with service orders, disconnections, upgrades, and other account changes.

  • Contribute to a positive team environment and support overall customer service goals.

Qualifications:

  • A high school diploma or equivalent is required; additional education in business, communications, or a related field is a plus.

  • Experience in sales, customer service, customer relations, or a similar role preferred.

  • Strong verbal and written communication skills.

  • Fluency in Spanish.

  • Excellent interpersonal skills with a customer-focused mindset.

  • Ability to problem-solve, multitask, and remain calm in challenging situations.

  • Proficiency with computers, customer management systems, and basic office software.

  • Strong attention to detail and organizational skills.

  • Ability to work independently and as part of a team.

  • Must pass a drug screening and background check.

Benefits:
At Delcom, we believe in taking care of our team members. We offer a competitive benefits package that includes:

  • Competitive Hourly salary.

  • Health, vision, and dental insurance.

  • Retirement savings plans.

  • Paid time off and holidays.

  • Training and development opportunities.

  • Equal Opportunity Employer.

Please send your resume and a brief cover letter to hr@delltelco.com.

Disclaimer

Delcom Broadband

Wi-Fi service provided by a Delcom or Dell Telephone-provided modem may vary. Delcom and Dell Telephone do not guarantee upload or download speed. Speeds provided via Wi-Fi are based on speeds available in real-world conditions. Once a device is connected to the internet via Wi-Fi, the performance experienced and the available speed may vary based on any number of factors, including maximum bandwidth allocated for Wi-Fi services, interference from other equipment or devices in the home, number of users attempting to use or using the Wi-Fi at the same time, costumer’s computer or wireless devices, quantity of content being downloaded or uploaded. Wi-Fi receiving antenna, and the distance between the device and modem. Connecting several wireless devices to a network at once can reduce available bandwidth, and impact speed, for each individual device. Reducing the number of devices connected to a network wirelessly may improve performance.

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